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Diamond Jewelers
Warranty
Return
Policy/Exchange
We are so sure you will be satisfied by your
order that we guarantee every product we sell for 30 days
from the date you receive the item. However, we do
understand you may change your mind so for the fastest and
easiest service, please follow these guidelines:
- List the item(s) that you are
returning.
- Note the reason for the return.
- If you are exchanging, let us know
what you would like to replace the item with.
- We recommend that returns be sent via
UPS or FEDEX Ground. Please keep the tracking number for
your records and call or email it to us as well.
- No refund on shipping charges on
returned items, we offer one exchange per order at no
cost. If item was ordered with free shipping only the
original shipping fee we paid will be deducted from the
order not to exceed $9.00 to cover shipping costs.
No refunds on charges
to alter the ring in any way. That includes CROWN
CHANGES and CROWN ADJUSTMENTS.
- Return address:
Diamond Jewelers of SC
Bank of America
Suite 1507
Greenville, SC 29601
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All items returned will be credited
to the original credit card.
At Diamondjewelersofsc.com we pride ourselves on service
and a commitment to provide high quality jewelry at
discount prices.
Our goal is to provide each of our customers with
total satisfaction with every purchase. If for any
reason, you are not completely satisfied, return it to
us for exchange, credit, or refund. All returns must be
made within 30 days of receiving date. No item that is
damaged can be refunded or exchanged . We appreciate the
opportunity to show you how much you can save through
us. There is no reason to pay retail when you can pay
much less, buying directly from a major U.S. jewelry
supplier.
*NO Refunds or Exchanges on Custom Made Orders.
- Returns
made after 30 days will be charged a 25% restocking fee.
Hassle-Free Return Policy -
No prior authorization is needed.
Satisfaction Guaranteed or your money
cheerfully refunded. At Diamond Jewelers of SC, we stand
behind our products 100%. So, if you are not pleased with your
purchase for any reason, simply ship it back to us according to
the directions above for a full refund of your purchase price
(this does not include your original shipping). No prior
authorization is needed. |
